Privacy Policy

Last updated: April 2026

What we collect

Account info (email via Clerk), API key usage, memory content you or your agents capture, and request logs (IP address, timestamp, endpoint). That's the full list.

How we use it

To provide the service, authenticate requests, rate-limit fairly, monitor abuse, and show you usage analytics in your dashboard. We don't sell data. We don't train models on your memories.

Where it's stored

Encrypted at rest in AWS RDS (us-west-2). Embeddings are generated by AWS Bedrock using Cohere Embed v4. Authentication is handled by Clerk. We don't replicate your data outside these systems.

Who can see it

Only you and members of your organization. A small set of admins have read access for debugging when something goes wrong, and that access is logged. We never share your private memories with third parties.

How to delete it

Use the raggy_forget tool to delete specific memories at any time, or email hello@raggyai.com to delete your account entirely. GDPR-friendly by design.

Analytics

We use Vercel Analytics to measure page views and performance. Vercel Analytics is privacy-friendly — it does not use tracking cookies, does not track individual users across sessions, and does not build profiles. It collects aggregate metrics like page views, referrers, and country-level geolocation. You can read Vercel's privacy practices at vercel.com/docs/analytics/privacy-policy.

Cookies

We use Clerk session cookies for authentication. No other tracking cookies on the marketing site.

Contact

Questions about privacy? Reach out at hello@raggyai.com.

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